Havenline AI — Privacy Policy

Last updated: September 16, 2026

Havenline AI ("Havenline," "we," "us") respects your privacy. This policy explains what information we collect and how we use it.

1. Information We Collect

• Business contact information (name, business name, email, phone number) provided when you sign up for or inquire about our services.
• Mobile phone numbers provided for the purpose of receiving SMS call-alert notifications.
• Call recordings, transcripts, and summaries generated while providing the call-answering service.

2. How We Use Information

We use this information to provide and improve the call-answering service, send operational alerts (email and/or SMS) about calls handled on your behalf, and communicate with you about your account.

3. Sharing of Information

We do not sell your information. We do not share your business or contact information with third parties except as needed to operate the service (e.g. our hosting and automation providers) or as required by law. Text messaging originator opt-in data and consent — including your mobile phone number and your consent to receive SMS alerts — will not be shared with any third parties for marketing or promotional purposes.

4. Data Retention

Call recordings and transcripts are retained as agreed with each client and can be deleted on request.

5. Your Choices

You may opt out of SMS alerts at any time by replying STOP. You may request access to or deletion of your information by contacting us.

6. Contact

Questions about this policy: info@havenlineai.com